Is there a place where I can bring in my device for a repair? GVIDO MUSIC Customer Support March 20, 2020 20:03 Updated There is no walk-in repair facility at this time. Related articles Can I replace the battery myself? What color and resolution should I select when scanning/saving scores? Who should I contact when I need technical support for GVIDO product? I opened the product box, but want to exchange the product with a different model or item.