Is there a place where I can bring in my device for a repair? GVIDO MUSIC Customer Support March 20, 2020 20:03 Updated There is no walk-in repair facility at this time. Related articles Does the product include a warranty? Can I replace the battery myself? What is your return policy? I opened the product box, but want to exchange the product with a different model or item. Are product loaners available while my device is being repaired?