Logo
Contact us
  1. GVIDO Customer Support
  2. Ordering, Shipping & Payment

Ordering, Shipping & Payment

Ordering

  • Can I order over the phone, FAX or email?
  • Can I change to a different product after placing the order?
  • Can I combine multiple orders (different order numbers)?
  • I need to change the shipping address. Where can it be done?
  • I want the order to be gift wrapped and not to include the packing slip & receipt.

Payment

  • What are your payment options?
  • Which credit cards do you accept?
  • I don't have a credit card. Can I pay with a check, bank wire or COD?
  • Can I split the payment with 2 credit cards?
  • What should I do if it doesn't accept my credit card?
  • Can I finance my purchase?

Shipping

  • Can I specify the carrier?
  • Can I specify the delivery time and date?
  • Can I pick up my order from my local post office or the carrier's business office?
  • How can I track my order?
  • Do you deliver on weekends?
  • Can you ship to a hotel address?
See all 9 articles
Contact us
English (GB) Deutsch English (CA) English (US) Español (España) Français (France) Italiano 日本語