Ordering, Shipping & Payment

Ordering

• Can I order over the phone, FAX or email?
• Can I change to a different product after placing the order?
• Can I combine multiple orders (different order numbers)?
• I need to change the shipping address. Where can it be done?
• I want the order to be gift wrapped and not to include the packing slip & receipt.

Payment

• What are your payment options?
• Which credit cards do you accept?
• I don't have a credit card. Can I pay with a check, bank wire or COD?
• Can I split the payment with 2 credit cards?
• What should I do if it doesn't accept my credit card?
• Can I finance my purchase?

Shipping

• Can I specify the carrier?
• Can I specify the delivery time and date?
• When will my order ship?
• Can I pick up my order from my local post office or the carrier's business office?
• How can I track my order?
• Do you deliver on weekends?

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