About the product

Device Support

• Can it be used immediately after purchase?
• Can I use GVIDO without a desktop?
• Can I install songs or videos?
• Does the GVIDO have a build-in speaker?
• Does the GVIDO offer backlighting?
• Can a weak, assembled music stand support the weight?

Foot Switch

• Foot Switch doesn't respond.
• Does it require a Bluetooth or a USB cable to connect GVIDO to the foot switch?
• Can I turn the page using another manufacturer's foot switch?
• Does the foot switch work with Kindle or iBooks app?
• Does the foot switch work with devices other than GVIDO (iPad, Android tablet, etc)?

Genuine Leather Case

• Where is the leather case made?
• How do I put on/take off the case?
• Can the case adjust the angle of the screen?
• Can the case fit other devices?

Stylus Pen

• What should I do if the pen tip becomes too short and I can't pull it out.
• Can I write on the device without the GVDIO stylus?
• Can I use my own wacom pen?
• Does the stylus pen require a battery?
• Is the stylus pen disposable?

Device Setup

• Supplied items

Device Operation

• It doesn't operate properly. What should I do?
• How to turn on/ shut down my GVIDO Device
• I want to restart my GVIDO.
• How do I perform a factory reset on my device
• What do I do if the score doesn't appear properly or the screen freezes.

Device Support

• Move to SD card
• Deleting a set list
• Editing a set list
• Searching for a set list
• Creating a new set list
• Using set lists

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