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  1. GVIDO Customer Support
  2. Warranty & Returns

Warranty & Returns

Recycling

  • Can you buy back my old device when you release a new device?

Returns

  • I opened the product box, but want to exchange the product with a different model or item.
  • What is your return policy?
  • How can I return the product?
  • Can I return an online purchase to a retail store?

Repairs

  • Can I replace the battery myself?
  • Is there a place where I can bring in my device for a repair?

Warranty

  • Does the product include a warranty?
  • How long is the warranty?
  • Do you offer a Protection Plan?
  • Are product loaners available while my device is being repaired?
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