Warranty & Returns

Recycling

• Can you buy back my old device when you release a new device?

Returns

• I opened the product box, but want to exchange the product with a different model or item.
• What is your return policy?
• How can I return the product?
• Can I return an online purchase to a retail store?

Repairs

• Can I replace the battery myself?
• Is there a place where I can bring in my device for a repair?

Warranty

• Does the product include a warranty?
• How long is the warranty?
• Do you offer a Protection Plan?
• Are product loaners available while my device is being repaired?