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GVIDO Customer Support
Warranty & Returns
Warranty & Returns
Recycling
Can you buy back my old device when you release a new device?
Returns
I opened the product box, but want to exchange the product with a different model or item.
What is your return policy?
How can I return the product?
Can I return an online purchase to a retail store?
Repairs
Can I replace the battery myself?
Is there a place where I can bring in my device for a repair?
Warranty
Does the product include a warranty?
How long is the warranty?
Do you offer a Protection Plan?
Are product loaners available while my device is being repaired?