Is there a place where I can bring in my device for a repair? GVIDO MUSIC Customer Support 04 March 2023 00:47 Updated There is no walk-in repair facility at this time. Related articles Can I replace the battery myself? Does the product include a warranty? How long is the warranty? Are product loaners available while my device is being repaired? I opened the product box, but want to exchange the product with a different model or item.