Is there a place where I can bring in my device for a repair? GVIDO Customer Support 28 February 2019 16:52 Updated There is no walk-in repair facility at this time. Related articles I opened the product box, but want to exchange the product with a different model or item. What is your return policy? Can I replace the battery myself? Does the product include a warranty? Are product loaners available while my device is being repaired?